Practice Policies

New Patient Policy

For all patients new to the practice, we require a full health history intake via a New Patient Video Intake appointment. Emails with links to complete the New Patient Intake and Informed Consent to Treat are automatically sent to the email you have on file. You must complete both forms and submit them online before your scheduled Video Intake Call.

Failure to complete and submit the forms will result in your appointment being re-scheduled via phone call, or cancelled and subject to the Late Cancellation Fee amounting to 50% of the treatment cost.

If you have not received emails to complete the forms, contact records@MidEarthAcu.com.

Cancellation Policy

Middle Earth Acupuncture believes in providing one-on-one, focused attention to your case. This means that your appointment time is reserved just for you.

A late cancellation or missed visit leaves a hole in the practitioners’ day that could have been filled by another patient. As such, we require 24-hours notice for any cancellations or changes to your appointment. Patients who provide less than 24-hours notice, or miss their appointment, will be charged a cancellation fee to the card on file.

If there is no credit card on file, the balance will be posted to your account and must be paid before or at the time of your next appointment.

Late Cancellation
(less than 24-hours notice)

50% of the cost of treatment

No Show
(Missed Appointment or 20+ minutes late)

1st No Show: 50% of the cost of treatment

Subsequent: 100% the cost of treatment

Acupuncture Package Policies

Packages are 5 appointments at $5 reduced per appointment

Pay-In-Full

  • Full package payment made upfront

  • Never expires

  • Refunds of any remaining balance will be given according to the full cost of treatments received

Pay-As-You-Go

  • No upfront cost to commit to the package

  • Must schedule all 5 appointments; can reschedule if needed

  • Discounted payment made at the time of the treatment

  • Expires if two months elapses between two consecutive treatments

Payment and Insurance

Payment

Full payment is required at time of service. Payments may be made in advance in the patient portal.

Cash, check, credit, and debit are accepted.

Insurance

Middle Earth Acupuncture does not participate in insurance.

If you have acupuncture benefits under your insurance plan, you can request a superbill to submit to your insurance company for reimbursement.